Shipping Information & FAQ
❤ Do you ship internationally?
Yes, I ship worldwide!
As of January 2021 I will no longer be able to ship to the United Kingdom due to new VAT regulations.
UK customers CAN however still buy from my Etsy Shop. :)
❤ How long does shipping take?
I ship every *SUNDAY* (because I live 100 yrs from the post office). Sunday cut off time is 10AM (EST). Please place your order before then~! Most packages come with tracking, excluding small paper products such as stickers and excluding some countries where English is not the primary language. (I'm very sorry for this! My options for shipping to these countries is very limited - please contact me beforehand if you want to ensure tracking is available and I can look into options for you!) Once your order arrives at the post office *Standard Delivery Estimates are as follows:
USA: 3-5 business days.
Canada: 5-9 business days.
International: 15-30 business days.
International packages may take up to 3 months.
*These are general estimates, and delays are expected because of COVID and/or seasonal volume such as Black Friday, Christmas, Boxing Day, etc. Please understand these delays are completely out of my control and I greatly appreciate your patience during this time. Any customs fees incurred at the border is also completely out of my control. :'(
❤ Cheaper Shipping Options for Canadians
The current default price for Canadian shipping is for Tracked Express Delivery.
If you'd like me to ship your items untracked*, I can do so for $5! Please email me to arrange.
*Any lost/damaged mail for untracked shipments will not be replaced as they are not insured.
❤ Express Shipping
If you need your order sooner than the estimated arrival times above please contact me BEFORE placing your order and I can send you express postage estimates. Please avoid sending me panicked emails that you need something tomorrow. :')
❤ Lost or Damaged Packages
In most cases of lost or damaged packages with tracking, I can replace your package for you. In cases where the item was left unclaimed, or customs fees were refused I will not be able to replace your package free of charge. PLEASE watch your tracking closely for this reason!
❤ Do you do wholesale orders?
Yes! Please contact me to discuss!
❤ Is there anywhere else I can buy your products?
Pole Dancing Studios who have/had carried my pins include:
Redefine Fitness (Toronto, Canada)
Live It Up Pole Fitness (Markham, Canada)
Ascendance Pole & Aerial Arts (Washington, USA)
Featured in PoleBoxx November Subscription Box (2020)